Office of Research Services Support Portal

The support portal will provide a single point of service for user support for ORS systems. The portal will serve as a virtual help desk, where Penn community members can submit help requests and ORS staff can track and respond to inquiries.

At launch the Support Portal will serve as the help desk for the Research Inventory System (RIS) and assist with Account Information Sheet (AIS) problems. Over time, the portal will expand to include the PennERA Help Desk and other functions.